Based on public reviews and response behavior.
140 reviews over 376 days (about 11 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 99%, id 1%.
Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 827 ranked companies · benchmark 1 Nov 2026
Score
33.1
Industry average 59.1
26.0 below average
Rating
1.17
Industry average 3.91
2.74 below average
Reply rate
—
Industry average 29.8%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
16% of reviews positive, 81% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 140 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 827 ranked companies in Media & Content (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.625 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 33.1 sits in the bottom quarter of about 850 ranked Media & Content companies (25th percentile: 49, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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