Customereye

IDplr

Software & Web Servicesidplr.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 432 days (about 7 per month). Busiest month: 32% of reviews. Languages: en 82%, es 6%, fr 6%.

Overall Score

59/100
−8.9 vs. last month4.72 ★ average rating · 100 reviews
59/100 from 100 reviews over 4 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

58.6

Industry average 61.8

3.2 below average

Rating

4.72

Industry average 4.15

0.57 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1814of 3146 ranked in Software & Web Services
Top 58% · Mid Packdown 173 from last month
#1 (best)#3146 (worst)
#1812Peer
#1813Peer
#1814This company
#1815Peer
#1816Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering October 2025 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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