Customereye

IDEAL AGENT

Real Estate & Property • United Statesidealagent.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
−50.0 vs. last month4.96 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#26of 92
Top 28% · Upper Half
#1 (best)#92 (worst)
#24Peer
#25Peer
#26This company
#27Peer
#28Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 994 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.8%
Loyalty
17.1%
Product Quality
15.8%
Onboarding
12.7%
Response Speed
7.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 13.5% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
97.4%
4
1.6%
3
0.5%
2
0.1%
1
0.4%

Based on 1,000 analyzed reviews. Sentiment is slipping: 91.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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