Customereye

Spaces

Real Estate & Property • Netherlandswww.spacesworks.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−44.9 vs. last month4.21 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#68of 92
Top 74% · Mid Pack
#1 (best)#92 (worst)
#66Peer
#67Peer
#68This company
#69Peer
#70Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral0%
  • Negative23%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
30.0%
Product Quality
19.3%
Loyalty
12.6%
Problem Resolution
11.3%
Pricing
8.4%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 8.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 31.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
72.7%
4
7.3%
3
3.0%
2
2.2%
1
14.8%

Based on 600 analyzed reviews. Sentiment is improving: 84.6% of reviews in the last three months were positive, compared with 69.0% in the three months before that.

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