Based on public reviews and response behavior.
100 reviews over 2,570 days (about 1.2 per month). Busiest month: 9% of reviews. Languages: en 100%.
Home & Living average: score 66.7, rating 4.37 stars, reply rate 43.8%, over 6,050 ranked companies · benchmark 3 Nov 2026
Score
57.5
Industry average 66.7
9.2 below average
Rating
3.54
Industry average 4.37
0.83 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 37% negative
Covering January 2022 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,050 ranked companies in Home & Living (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 75 mentions with a sentiment score of 71.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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