Customereye

Cozey

Home & Livingcozey.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 157 days (about 39 per month). Busiest month: 23% of reviews. Languages: en 98%, es 2%.

Overall Score

57/100
Short observation window (157 days)
−5.7 vs. last month3.90 ★ average rating · 199 reviews
57/100 from 199 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026

Score

57.4

Industry average 66.5

9.1 below average

Rating

3.90

Industry average 4.45

0.55 below average

Reply rate

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Industry average 47.1%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3015of 4169 ranked in Home & Living
Top 72% · Mid Packup 64 from last month
#1 (best)#4169 (worst)
#3013Peer
#3014Peer
#3015This company
#3016Peer
#3017Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering September 2026 — 40 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Communication
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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