Customereye

Icaustralia

Jobs & Recruitment • Australiaicaustralia.com

Review data last updated .

Based on public reviews and response behavior.

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176 reviews over 252 days (about 21 per month). Busiest month: 17% of reviews. Languages: en 97%, unknown 2%, wo 1%.

Overall Score

79/100
+11.5 vs. last month3.90 ★ average rating · 176 reviews
79/100 from 176 reviews over 9 months, moderate confidence.

Jobs & Recruitment average: score 69.7, rating 4.42 stars, reply rate 43.1%, over 416 ranked companies · benchmark 30 Oct 2026

Score

79.2

Industry average 69.7

9.5 above average

Rating

3.90

Industry average 4.42

0.52 below average

Reply rate

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Industry average 43.1%

not measured

Competitive Performance Rank

Among ranked Jobs & Recruitment companies

#115of 416 ranked in Jobs & Recruitment
Top 28% · Upper Halfup 25 from last month
#1 (best)#416 (worst)
#113Peer
#114Peer
#115This company
#116Peer
#117Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering August 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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