Based on public reviews and response behavior.
169 reviews over 358 days (about 14 per month). Busiest month: 19% of reviews. Languages: en 69%, de 9%, fr 8%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,073 ranked companies · benchmark 25 Oct 2026
Score
70.2
Industry average 59.2
11.0 above average
Rating
3.51
Industry average 4.02
0.51 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering September 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 23% negative and 15% neutral.
Share of theme mentions
Themes extracted from 169 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,073 ranked companies in Appliances & Home Electronics (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 74% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 72.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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