Based on public reviews and response behavior.
100 reviews over 179 days (about 17 per month). Busiest month: 20% of reviews. Languages: en 97%, ca 1%, fr 1%.
Vaping & Smoking Alternatives average: score 63.2, rating 4.51 stars, reply rate 31.0%, over 497 ranked companies · benchmark 30 Oct 2026
Score
73.4
Industry average 63.2
10.2 above average
Rating
4.57
Industry average 4.51
0.06 above average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering August 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 497 ranked companies in Vaping & Smoking Alternatives (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.246). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 73.4 places the company in the top quarter of about 500 ranked Vaping & Smoking Alternatives companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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