Customereye

BEAUM VAPE

Vaping & Smoking Alternatives • United Kingdombeaumvape.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

71/100
4.95 ★ average rating · 506 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#2of 173
Top 1% · Top Tier
#1 (best)#173 (worst)
#1Peer
#2This company
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 9% negative

89%
positive
  • Positive89%
  • Neutral3%
  • Negative9%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 481 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.3%
Product Quality
19.7%
Delivery Shipping
17.7%
Loyalty
16.5%
Response Speed
12.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 24.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.0%
4
1.0%
3
0.0%
2
0.2%
1
0.8%

Based on 506 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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