Based on public reviews and response behavior.
100 reviews over 3,132 days (about 1 per month). Busiest month: 49% of reviews. Languages: en 93%, unknown 6%, fr 1%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
52.9
Industry average 67.9
15.0 below average
Rating
4.25
Industry average 4.44
0.19 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering December 2017 — 36 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 8% negative and 3% neutral.
Based on 2 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 52.9 sits in the bottom quarter of about 5,400 ranked Home & Living companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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