Customereye

Hope Macaulay

Hobbies & Artshopemacaulay.com

Review data last updated .

Based on public reviews and response behavior.

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148 reviews over 365 days (about 12 per month). Busiest month: 16% of reviews. Languages: en 99%, de 1%.

Overall Score

94/100
−11.1 vs. last month4.76 ★ average rating · 148 reviews
94/100 from 148 reviews over 12 months, moderate confidence.

Hobbies & Arts average: score 63.0, rating 4.42 stars, reply rate 30.9%, over 1,837 ranked companies · benchmark 4 Oct 2026

Score

93.7

Industry average 63.0

30.7 above average

Rating

4.76

Industry average 4.42

0.34 above average

Reply rate

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Industry average 30.9%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#23of 1837 ranked in Hobbies & Arts
Top 1% · Top Tier
#1 (best)#1837 (worst)
#21Peer
#22Peer
#23This company
#24Peer
#25Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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