Customereye

Hometown Waste & Recycling Services

Home Services • United Stateshometownwastenj.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 118 days (about 26 per month). Busiest month: 28% of reviews. Languages: en 83%, unknown 15%, fr 2%.

Overall Score

63/100
Short observation window (118 days)
−14.5 vs. last month4.58 ★ average rating · 100 reviews
63/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026

Score

63.3

Industry average 71.4

8.1 below average

Rating

4.58

Industry average 4.67

0.09 below average

Reply rate

—

Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1475of 2040 ranked in Home Services
Top 72% · Mid Packdown 141 from last month
#1 (best)#2040 (worst)
#1473Peer
#1474Peer
#1475This company
#1476Peer
#1477Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 25% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Pricing
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home Services