Based on public reviews and response behavior.
65 reviews over 1,542 days (about 1.3 per month). Busiest month: 9% of reviews. Languages: en 100%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 23 Oct 2026
Score
78.8
Industry average 64.3
14.5 above average
Rating
4.68
Industry average 4.35
0.33 above average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering February 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 65 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 78.8 places the company in the top quarter of about 1,500 ranked Sports & Fitness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 89.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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