Customereye

Home from Home Dog Boarding Agency Limited

Veterinary & Pet Services • United Kingdomhomefromhomedogboarding.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
+5.5 vs. last month4.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#31of 92
Top 34% · Upper Half
#1 (best)#92 (worst)
#29Peer
#30Peer
#31This company
#32Peer
#33Peer

Overall Customer Sentiment

Above Average

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering October 2024 — 39 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
26.8%
Product Quality
20.6%
Customer Support
15.8%
Communication
10.3%
Onboarding
10.0%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100
6/100
signal score
  • Built from a negative-review share of 6.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.3%
4
3.3%
3
0.3%
2
0.0%
1
1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 99.0% in the three months before that.

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