Based on public reviews and response behavior.
100 reviews over 1,984 days (about 1.5 per month). Busiest month: 7% of reviews. Languages: en 100%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026
Score
79.5
Industry average 71.4
8.1 above average
Rating
3.93
Industry average 4.67
0.74 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.108 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 79.5 places the company in the top quarter of about 2,100 ranked Home Services companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99