Based on public reviews and response behavior.
1,072 reviews over 1,665 days (about 20 per month). Busiest month: 35% of reviews. Languages: en 100%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
66.4
Industry average 66.2
0.2 above average
Rating
4.71
Industry average 4.37
0.34 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering August 2026 — 377 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 20% negative and 2% neutral.
Share of theme mentions
Themes from the 1,072 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 11% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 459 mentions with a sentiment score of 79.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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