Based on public reviews and response behavior.
177 reviews over 1,851 days (about 2.9 per month). Busiest month: 38% of reviews. Languages: en 99%, es 1%, fr 1%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
59.3
Industry average 59.5
0.2 below average
Rating
3.47
Industry average 4.02
0.55 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 38% negative
Covering August 2026 — 68 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes from the 177 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 93 mentions with a sentiment score of 86.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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