Based on public reviews and response behavior.
1,772 days of reviews, with a sparse monthly review flow. Busiest month: 6% of reviews. Languages: en 96%, de 1%, fr 1%.
Computers & Hardware average: score 61.7, rating 4.28 stars, reply rate 33.1%, over 275 ranked companies · benchmark 5 Nov 2026
Score
15.8
Industry average 61.7
45.9 below average
Rating
1.26
Industry average 4.28
3.02 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
16% of reviews positive, 82% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 275 ranked companies in Computers & Hardware (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.613 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.448). Review the worst months in the trend data to identify specific operational or product issues.
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