Hertility

Healthcare & Medical • United Kingdomhertilityhealth.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

+19.4 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#326of 615

Top 53% · Mid Pack

#1 (best)#615 (worst)

#324Peer

#325Peer

#326This company

#327Peer

#328Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%

positive

Positive83%
Neutral1%
Negative16%

Sentiment Balance

Covering December 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.7%

Loyalty

14.9%

Onboarding

13.8%

Response Speed

12.1%

Product Quality

11.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 17.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

77.5%

4★

6.0%

3★

4.5%

2★

6.8%

1★

5.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.4% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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