Based on public reviews and response behavior.
69 reviews over 2,077 days (about 1 per month). Busiest month: 33% of reviews. Languages: en 100%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026
Score
65.1
Industry average 71.4
6.3 below average
Rating
3.96
Industry average 4.67
0.71 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 26% negative
Covering August 2021 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 25% negative and 6% neutral.
Share of theme mentions
Themes extracted from 69 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.366 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.258). Review the worst months in the trend data to identify specific operational or product issues.
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