headspace

Beauty & Wellness • United Statesheadspace.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

37/100

−10.0 vs. last month2.69 ★ average rating · 590 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#339of 351

Top 97% · Bottom Tier

#1 (best)#351 (worst)

#337Peer

#338Peer

#339This company

#340Peer

#341Peer

Overall Customer Sentiment

Below Average

50% of reviews positive, 49% negative

50%

positive

Positive50%
Neutral1%
Negative49%

Sentiment Balance

Covering July 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 552 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.5%

Pricing

18.8%

Loyalty

16.0%

Communication

12.3%

Product Quality

9.8%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 19.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH69/100

69/100

signal score

•Built from a negative-review share of 49.3% across this company's analyzed reviews.
•29 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.7avg rating

5★

32.0%

4★

7.8%

3★

5.3%

2★

6.8%

1★

48.1%

Based on 590 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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