Customereye

Headlight Experts

Auto Parts & Accessoriesheadlightexperts.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

82 days of reviews, with a steady monthly review flow. Busiest month: 36% of reviews. Languages: en 98%, unknown 2%.

Overall Score

48/100
Short observation window (82 days)
−5.2 vs. last month4.14 ★ average rating
48/100 from public reviews over 3 months, moderate confidence. trend not shown: window under six months.

Auto Parts & Accessories average: score 61.2, rating 4.26 stars, reply rate 32.9%, over 1,090 ranked companies · benchmark 3 Nov 2026

Score

48.3

Industry average 61.2

12.9 below average

Rating

4.14

Industry average 4.26

0.12 below average

Reply rate

—

Industry average 32.9%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#905of 1090 ranked in Auto Parts & Accessories
Top 83% · Bottom Tierdown 86 from last month
#1 (best)#1090 (worst)
#903Peer
#904Peer
#905This company
#906Peer
#907Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 25% negative and 3% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
Problem Resolution
Hidden
Delivery Shipping
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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