Based on public reviews and response behavior.
100 reviews over 2,268 days (about 1.3 per month). Busiest month: 28% of reviews. Languages: en 73%, fr 27%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
74.2
Industry average 67.9
6.3 above average
Rating
4.65
Industry average 4.44
0.21 above average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering November 2020 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.551). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 93% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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