Customereye

HBW Law Limited

Legal & Compliance • United Kingdomhbw-law.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 726 days (about 4.2 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

61/100
4.93 ★ average rating · 100 reviews
61/100 from 100 reviews over 16 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

60.5

Industry average 70.0

9.5 below average

Rating

4.93

Industry average 4.51

0.42 above average

Reply rate

—

Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#808of 1072 ranked in Legal & Compliance
Top 75% · Bottom Tier
#1 (best)#1072 (worst)
#806Peer
#807Peer
#808This company
#809Peer
#810Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Communication
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Legal & Compliance