Customereye

Harling Electrical LTD

Home Servicesharlingelectrical.co.uk

Review data last updated .

Based on public reviews and response behavior.

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109 reviews over 406 days (about 8.2 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

57/100
−50.0 vs. last month4.97 ★ average rating · 109 reviews
57/100 from 109 reviews over 13 months, moderate confidence.

Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026

Score

56.6

Industry average 71.4

14.8 below average

Rating

4.97

Industry average 4.67

0.30 above average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1802of 2040 ranked in Home Services
Top 88% · Bottom Tierdown 603 from last month
#1 (best)#2040 (worst)
#1800Peer
#1801Peer
#1802This company
#1803Peer
#1804Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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