Based on public reviews and response behavior.
144 reviews over 510 days (about 8.6 per month). Busiest month: 13% of reviews. Languages: en 100%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026
Score
67.2
Industry average 60.5
6.7 above average
Rating
4.81
Industry average 4.27
0.54 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering September 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 11% negative and 6% neutral.
Share of theme mentions
Themes extracted from 144 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 49% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 90 mentions with a sentiment score of 88.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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