Based on public reviews and response behavior.
Among fully-analyzed Home & Living companies
59% of reviews positive, 39% negative
Covering June 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 17% negative and 17% neutral.
Showing 731 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Customer Support, making up 20.3% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 800 analyzed reviews. Sentiment is slipping: 46.7% of reviews in the last three months were positive, compared with 56.2% in the three months before that.
