Customereye

Hampton Mortgage Solutions

Lending & Consumer Financehamptonmortgagesolutions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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87 reviews over 226 days (about 12 per month). Busiest month: 87% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

61/100
Short observation window (226 days)
−13.0 vs. last month5.00 ★ average rating · 87 reviews
61/100 from 87 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 87% of the reviews.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026

Score

60.9

Industry average 69.4

8.5 below average

Rating

5.00

Industry average 4.55

0.45 above average

Reply rate

—

Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1728of 2381 ranked in Lending & Consumer Finance
Top 73% · Mid Packdown 224 from last month
#1 (best)#2381 (worst)
#1726Peer
#1727Peer
#1728This company
#1729Peer
#1730Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering March 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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