Based on public reviews and response behavior.
123 reviews over 2,309 days (about 1.6 per month). Busiest month: 20% of reviews. Languages: en 94%, unknown 5%, af 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
71.7
Industry average 65.4
6.3 above average
Rating
4.46
Industry average 4.28
0.18 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 16% negative
Covering November 2021 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 123 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 14% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 54 mentions with a sentiment score of 87.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
