Gyna

Beauty & Wellness • United Statesgyna.co

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

74/100

−3.5 vs. last month3.85 ★ average rating · 696 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#26of 351

Top 7% · Top Tier

#1 (best)#351 (worst)

#24Peer

#25Peer

#26This company

#27Peer

#28Peer

Overall Customer Sentiment

Category Leader

60% of reviews positive, 38% negative

60%

positive

Positive60%
Neutral2%
Negative38%

Sentiment Balance

Covering July 2026 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 27% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 696 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.2%

Pricing

17.1%

Onboarding

16.8%

Product Quality

11.1%

Communication

9.3%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 20.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100

48/100

signal score

•Built from a negative-review share of 38.1% across this company's analyzed reviews.
•32 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

58.5%

4★

13.4%

3★

4.5%

2★

2.6%

1★

21.1%

Based on 696 analyzed reviews. Sentiment is improving: 84.5% of reviews in the last three months were positive, compared with 78.5% in the three months before that.

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