Based on public reviews and response behavior.
100 reviews over 475 days (about 6.4 per month). Busiest month: 14% of reviews. Languages: en 97%, unknown 3%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
60.7
Industry average 69.0
8.3 below average
Rating
4.73
Industry average 4.52
0.21 above average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 20% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 89.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
