Customereye

Greatecno

Appliances & Home Electronics • Spaingreatecno.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+6.0 vs. last month3.54 ★ average rating · 297 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#80of 189
Top 42% · Upper Half
#1 (best)#189 (worst)
#78Peer
#79Peer
#80This company
#81Peer
#82Peer

Overall Customer Sentiment

Above Average

53% of reviews positive, 44% negative

53%
positive
  • Positive53%
  • Neutral2%
  • Negative44%

Sentiment Balance

Covering November 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 278 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.2%
Response Speed
13.2%
Product Quality
13.0%
Pricing
11.7%
Customer Support
10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100
59/100
signal score
  • Built from a negative-review share of 52.9% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
50.8%
4
11.4%
3
5.7%
2
4.4%
1
27.6%

Based on 297 analyzed reviews. Sentiment is holding steady: 75.9% of reviews in the last three months were positive, compared with 78.6% in the three months before that.

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