Customereye

Great CBD Shop

Supplements & Nutrition • United Statesgreatcbdshop.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#205of 301
Top 68% · Mid Pack
#1 (best)#301 (worst)
#203Peer
#204Peer
#205This company
#206Peer
#207Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering August 2024 — 168 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.5%
Product Quality
21.0%
Response Speed
20.3%
Loyalty
9.7%
Pricing
8.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 1.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 25.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
87.7%
4
4.3%
3
2.5%
2
1.7%
1
3.8%

Based on 600 analyzed reviews.

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