Based on public reviews and response behavior.
56 reviews over 970 days (about 1.8 per month). Busiest month: 30% of reviews. Languages: en 82%, fr 16%, it 2%.
Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026
Score
54.6
Industry average 60.7
6.1 below average
Rating
3.95
Industry average 4.06
0.11 below average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering May 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 56 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,306 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.161). Review the worst months in the trend data to identify specific operational or product issues.
"Loyalty" is the strongest recurring theme in the reviews: 27 mentions with a sentiment score of 82.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
