Customereye

Gorecell

Computers & Hardware • Canadagorecell.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#4of 127
Top 3% · Top Tier
#1 (best)#127 (worst)
#2Peer
#3Peer
#4This company
#5Peer
#6Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering October 2024 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
15.1%
Communication
14.9%
Delivery Shipping
14.2%
Product Quality
14.0%
Loyalty
11.7%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 17.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.5%
4
3.7%
3
0.7%
2
1.0%
1
1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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