Customereye

Goose & Gander Ltd

Apparel & Fashion • United Kingdomgooseandganderltd.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+2.4 vs. last month4.85 ★ average rating · 1,196 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#116of 330
Top 35% · Upper Half
#1 (best)#330 (worst)
#114Peer
#115Peer
#116This company
#117Peer
#118Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering December 2024 — 140 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,186 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.4%
Delivery Shipping
17.0%
Onboarding
14.9%
Response Speed
13.8%
Loyalty
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100
8/100
signal score
  • Built from a negative-review share of 8.4% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.1%
4
5.4%
3
1.8%
2
0.8%
1
0.9%

Based on 1,196 analyzed reviews. Sentiment is holding steady: 97.2% of reviews in the last three months were positive, compared with 97.2% in the three months before that.

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