Based on public reviews and response behavior.
378 days of reviews, with a steady monthly review flow. Busiest month: 39% of reviews. Languages: en 100%.
Funeral & Memorial average: score 72.4, rating 4.75 stars, reply rate 49.6%, over 71 ranked companies · benchmark 4 Nov 2026
Score
86.9
Industry average 72.4
14.5 above average
Rating
4.58
Industry average 4.75
0.17 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Funeral & Memorial companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 71 ranked companies in Funeral & Memorial (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.9 places the company in the top quarter of about 70 ranked Funeral & Memorial companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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