Customereye

Gold Traders UK Ltd

Lending & Consumer Finance • United Kingdomgold-traders.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 218 days (about 28 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

58/100
−7.3 vs. last month4.88 ★ average rating · 200 reviews
58/100 from 200 reviews over 8 months, moderate confidence.

Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026

Score

58.0

Industry average 69.4

11.4 below average

Rating

4.88

Industry average 4.54

0.34 above average

Reply rate

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Industry average 48.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1468of 1872 ranked in Lending & Consumer Finance
Top 78% · Bottom Tierdown 113 from last month
#1 (best)#1872 (worst)
#1466Peer
#1467Peer
#1468This company
#1469Peer
#1470Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 27 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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