Based on public reviews and response behavior.
587 reviews over 622 days (about 29 per month). Busiest month: 22% of reviews. Languages: de 65%, unknown 18%, en 12%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
78.8
Industry average 65.4
13.4 above average
Rating
4.13
Industry average 4.28
0.15 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 37% negative
Covering September 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Reviews are mostly in German
Share of theme mentions
Themes from the 587 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.541 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.303). Review the worst months in the trend data to identify specific operational or product issues.
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