Customereye

Glamnetic

Cosmetics & Fragrance • United Statesglamnetic.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

89/100
4.46 ★ average rating · 1,053 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#1of 191
Top 1% · Top Tier
#1 (best)#191 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,038 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.6%
Loyalty
17.4%
Delivery Shipping
12.1%
Customer Support
11.6%
Pricing
9.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 14.5% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
78.2%
4
7.5%
3
3.6%
2
3.8%
1
6.9%

Based on 1,053 analyzed reviews. Sentiment is slipping: 72.7% of reviews in the last three months were positive, compared with 81.8% in the three months before that.

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