Based on public reviews and response behavior.
99 reviews over 296 days (about 10 per month). Busiest month: 49% of reviews. Languages: en 98%, pt 2%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,562 ranked companies · benchmark 21 Oct 2026
Score
55.4
Industry average 62.0
6.6 below average
Rating
4.78
Industry average 4.09
0.69 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 99 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,562 ranked companies in Finance & Insurance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 55 mentions with a sentiment score of 88.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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