Based on public reviews and response behavior.
1,000 reviews over 67 days (about 454 per month). Busiest month: 40% of reviews. Languages: en 88%, unknown 8%, es 3%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
60.0
Industry average 69.4
9.4 below average
Rating
4.71
Industry average 4.54
0.17 above average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 25% negative
Covering July 2026 — 403 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 24% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 59% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 451 mentions with a sentiment score of 85.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
