Customereye

Gadget Discovery Club

Tech & Electronics • United Kingdomgadgetdiscoveryclub.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
3.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#102of 127
Top 80% · Bottom Tier
#1 (best)#127 (worst)
#100Peer
#101Peer
#102This company
#103Peer
#104Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering June 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.1%
Pricing
17.1%
Product Quality
16.4%
Loyalty
10.2%
Customer Support
10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 17.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100
60/100
signal score
  • Built from a negative-review share of 25.3% across this company's analyzed reviews.
  • 16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating
5
48.3%
4
15.8%
3
6.8%
2
5.0%
1
24.0%

Based on 600 analyzed reviews. Sentiment is slipping: 8.3% of reviews in the last three months were positive, compared with 56.2% in the three months before that.

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