Based on public reviews and response behavior.
95 reviews over 96 days (about 30 per month). Busiest month: 37% of reviews. Languages: en 79%, es 14%, de 2%.
Gambling & Betting average: score 67.6, rating 4.44 stars, reply rate 32.4%, over 191 ranked companies · benchmark 23 Oct 2026
Score
54.5
Industry average 67.6
13.1 below average
Rating
4.27
Industry average 4.44
0.17 below average
Reply rate
—
Industry average 32.4%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering August 2026 — 35 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 95 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 191 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.425 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Onboarding" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 86.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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