FRESHLY FERMENTED LTD

Food & Beverage • United Kingdomfreshlyfermented.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+4.2 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#268of 551

Top 49% · Upper Half

#1 (best)#551 (worst)

#266Peer

#267Peer

#268This company

#269Peer

#270Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 12% negative

86%

positive

Positive86%
Neutral2%
Negative12%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.7%

Product Quality

18.5%

Response Speed

14.7%

Customer Support

13.5%

Loyalty

9.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 17.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.0%

4★

5.5%

3★

1.5%

2★

1.7%

1★

4.3%

Based on 600 analyzed reviews. Sentiment is slipping: 22.2% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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