Based on public reviews and response behavior.
177 reviews over 1,666 days (about 3.2 per month). Busiest month: 5% of reviews. Languages: en 88%, unknown 9%, da 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
42.2
Industry average 65.4
23.2 below average
Rating
3.72
Industry average 4.28
0.56 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 40% negative
Covering January 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 177 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.277 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.675). Review the worst months in the trend data to identify specific operational or product issues.
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