Based on public reviews and response behavior.
156 reviews over 376 days (about 13 per month). Busiest month: 39% of reviews. Languages: en 90%, unknown 8%, es 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
68.6
Industry average 65.4
3.2 above average
Rating
4.19
Industry average 4.28
0.09 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering March 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 156 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.118 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Delivery Shipping" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 75.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
