FOUR PERCENT

Professional Certification & Skills • United Statesfourpercent.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+1.2 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#237of 281

Top 84% · Bottom Tier

#1 (best)#281 (worst)

#235Peer

#236Peer

#237This company

#238Peer

#239Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 21% negative

77%

positive

Positive77%
Neutral2%
Negative21%

Sentiment Balance

Covering October 2024 — 79 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 23% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

29.4%

Pricing

19.3%

Customer Support

16.7%

Onboarding

11.3%

Loyalty

8.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 32.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

87.7%

4★

8.3%

3★

1.7%

2★

0.5%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.0% of reviews in the last three months were positive, compared with 96.8% in the three months before that.

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