Based on public reviews and response behavior.
104 reviews over 525 days (about 6 per month). Busiest month: 11% of reviews. Languages: en 97%, fr 3%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 25 Oct 2026
Score
68.9
Industry average 69.4
0.5 below average
Rating
4.62
Industry average 4.55
0.07 above average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 104 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,380 ranked companies in Lending & Consumer Finance (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 61% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 46 mentions with a sentiment score of 77.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
